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Agentic Workflows & Custom AI | Big Voodoo Interactive
Services / Agentic Workflows & Custom AI

We Engineer AI Into
How Your Firm Works.

Big Voodoo helps law firms design, build, integrate, and manage custom AI agents and agentic workflows across marketing, intake, CRM, data, and operations. We start with the way your firm already works, then build the intelligence layer around it.

How We Think About This

We do not start with a chatbot or a piece of software. We start with your people, processes, systems, business rules, and data, then identify where an AI agent can reliably perform work, coordinate systems, make decisions, and escalate to a human when needed.

Human + AI, Threaded Together

Agentic Doesn't Mean Autonomous. It Means Connected.

An agentic workflow is not AI working on its own. It's AI and your team working the same process, thread by thread, so the agent always knows what to handle, what to hand off, and when a person needs to step in.

We design that handoff on purpose. Every workflow we build maps exactly where AI takes action, where your team makes the call, and how the two stay woven together as the work moves.

AI acts Your team decides
AI

Engages the instant a lead calls, texts, or submits a form.

Your Team

Sets the qualification rules, tone, and escalation triggers.

AI

Gathers case details, checks the calendar, updates the CRM.

Your Team

Reviews flagged matters and makes the retain-or-decline call.

AI

Follows up on its own if the prospect goes quiet.

Your Team

Owns the relationship the moment the case is signed.

A Simple Example

Marketing → Intake → CRM → Attorney

A prospective client comes through a campaign. An AI agent can answer the call, identify the matter type, collect information, apply qualification rules, check a calendar, update the CRM, route the lead, alert the appropriate person, and follow up if the prospect does not retain.

That is not one automation. It is a connected workflow involving data, decisions, actions, systems, and human escalation. That is where we focus.

1

Marketing

The campaign brings a prospect in.

2

Intake

AI agent qualifies and collects details.

3

CRM

The lead is logged, routed, and tracked.

4

Attorney

Your team reviews and makes the call.

Where We Build

Custom AI Across the Law Firm

We can start with one high-value workflow or design a broader agentic environment around the firm's existing technology stack.

Client Intake & Qualification

Voice, SMS, web, and follow-up agents that engage instantly, collect information, apply qualification logic, schedule, route, and escalate.

Marketing & Advertising Operations

Agents that analyze campaigns, search performance, leads, signed cases, attribution, intake quality, and marketing data to surface what matters.

CRM & Case Management

Custom workflows connecting AI with platforms such as Filevine, Litify, Clio, Lead Docket, Salesforce, and the systems your team already uses.

Internal Firm Operations

Reporting, task routing, internal research, alerts, document workflows, operational summaries, and repetitive work that should not require manual coordination.

Firm Data & Intelligence

Give AI controlled access to the firm's approved data, knowledge, expertise, reporting, and institutional information so agents can work from the right source.

Multi-Agent Orchestration

Specialized agents working together under a supervisory layer, with defined permissions, tools, handoffs, guardrails, and human checkpoints.

Built Around Your Firm

We Don't Ask You to Rebuild the Firm Around a SaaS Product

The firm already has a technology environment. Our job is to understand it and build on top of it. That can include your website, CRM, case-management platform, phone system, advertising accounts, analytics, databases, APIs, and internal systems.

Depending on the use case, we can architect around OpenAI, Claude, Gemini, Amazon Bedrock, Azure, open models, or combinations of models and tools. The model can change. The firm's workflow, data, controls, and business logic are what create the durable value.

1

Map the Workflow

Identify the people, steps, systems, decisions, bottlenecks, and handoffs involved in the current process.

2

Define the Agent

Give the agent a clear job, approved tools, data access, rules, escalation points, and measurable outcome.

3

Connect the Systems

Integrate the workflow with the firm's existing CRM, phone, website, data sources, APIs, and operational stack.

4

Test, Govern & Improve

Run the workflow against real scenarios, add guardrails and auditability, monitor performance, and improve it over time.

Why Big Voodoo

We've Been Building the Pieces for Years

Big Voodoo did not become an AI company when generative AI became popular. We have been building data, automation, AI, and legal marketing systems for years. SherloQ, Afterhour, Sentillian, and our internal agentic infrastructure are examples of what our team has already engineered.

Those products are not the limit of what we can deploy for a law firm. They are proof that we understand how to take legal marketing expertise, operational requirements, data, integrations, AI models, and guardrails and turn them into working systems.

2016

AI and data development begins in-house. Big Voodoo's development team began building SherloQ and the underlying intelligence layer years before agentic AI became a standard agency service.

2019

SherloQ goes live. AI and marketing data begin operating together as a feedback and decision layer rather than a static dashboard.

2025

Autonomous agents move into production. Voice, intake, follow-up, routing, and agentic workflows become part of our working legal technology stack.

NOW

Custom agentic systems for firms. We apply that engineering experience to workflows built around the firm's own operation, systems, data, and goals.

Big Voodoo doesn't sell law firms AI. We engineer AI into the way the firm works.

Big Voodoo Interactive
CUSTOM
From One Agent to a Fully Orchestrated Agentic Environment.

What We Can Build Around

Your Existing Technology Stack Your Firm's Data & Expertise Your Business Rules & Guardrails Human Escalation & Oversight Custom APIs & Integrations

Where Could an AI Agent Do Real Work Inside Your Firm?

Bring us the workflow, bottleneck, or process you want to improve. We can map the systems involved, identify where AI belongs, and design the agentic architecture around your firm.